Computer Crisis Solutions (CCS) is located on the Big Island of Hawaii, servicing the East side. CCS is a local, friendly based computer repair/service. We take pride in our work, but most importantly we care about our customers.


At CCS we believe in efficient, quality service while maintaining affordable prices. In addition, it is our mission to provide complete customer satisfaction.


All of our techs have a computer degree (IT, Computer Science) or have various computer certifications e.g., CompTIA A+, MCSE, MCSA, etc. all within the IT field. We concentrate on providing solutions, not selling products. We have over 10 years of experience servicing Microsoft Windows, networking, and building custom computer systems. We’ll identify solutions for your personal computer concerns based on your goals and objectives.


Moreover, our techs are well trained with helpdesk support. We understand the frustration that common users experience when there is a problem with their computer. We are calm in any situation, whether it’s on our end trying to fix a problem or talking to customers.


Why should you choose Computer Crisis Solutions over other computer service/repair shops?


  • Genre of Services – system crashes, virus problems, slow performance? We repair, upgrade, and recover lost data from desktop and laptop computers of all major brands such as Dell, HP, Compaq, Gateway, Sony, Acer, Toshiba, and also custom systems. Not only do we specialize in computer repair, but we also offer affordable custom built systems, Database design using Microsoft Access utilizing Visual Basic, video editing with Adobe software e.g., Premiere, After Effects, etc.

  • Quick Turn Around - you can bring the computer to us and have it repaired promptly; in most cases the same day. Most major retail outlets only hire sales representatives and not technicians. They send your computer to the manufacturer or their own central repair facility, and only then does it actually get repaired. It could take weeks for them to fix it and send it back to the retail outlet, where you finally go to pick it up. For you, this is a loss of time and money especially if your machine is used for your business.

  • Honest – we are a local computer repair/service located in Hilo, Hawaii. It’s a small town and we want to keep our golden reputation. If it is an older system, we will give you the best advice possible, e.g., is it worth a repair, an upgrade, or time to get a new computer.

  • On-site - If you prefer, we offer on-site service to your home or office to fulfill your computer needs.


Why suffer with frustration and lost time? Contact us and we will take care of you with prompt, courteous, and professional service.